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Thank you

I’ve been writing this blog for years and years. Sometimes I write diligently and sometimes my focus shifts to other places. Through it all, I never forget that you are a real person.

I try to make sure that everything I write is for you and helps you in some way.

I want to let you know that I’m thinking about you today, and to say Thank you.

February 14, 2013 at 5:07 pm 2 comments

It’s All About YOU!

The way your life and business are right now, are because of you.

More importantly – the way your life and business will be in the future are because of you. That means, if you want different results, you’re going to have to do something about it.

It all begins with you.

December 29, 2012 at 11:28 pm Leave a comment

Who Are Your Best Customers?




Happy custom

Originally uploaded by One Planet Living in Sutton

Who do you think of that makes you smile? Which appointments and meetings are the highlights of your day? Who pops into your mind when you are thinking about new services and projects to try?

These are your best customers; the ones who listen to you, respect your opinion, feel good enough about you to disagree, appreciate you and pay you gladly. I know this sounds one sided and you know it’s not. These qualities are the manifestations of a great relationship built on mutual respect and admiration.

How did you meet? How did you build that relationship? How can you shift your business so you are working with more people like them? Can you? Is there a limit in terms of your time to the number of these relationships you can maintain?

What if you spent most of your time only with people like this? How would your business and therefore your life be better? How would that feel? This is the way business and life should be. Be clear about who you like to work with and let people know.

December 9, 2010 at 1:45 pm Leave a comment

Magic, Easy Decision Making Tool




decision 決定

Originally uploaded by grinapple

We are faced with hundreds of decisions every day. Get up now or hit the snooze button, what to wear, pack a lunch or buy? Some decisions are easy and we make them on autopilot.

Some decisions are much tougher, usually because they involve morality or other people’s feelings.

As we take stock this month and review this year and make plans for the next, I want to talk about a decision making tool I use.

I use this tool especially when the choices and answers aren’t clear cut: I look to the virtues, specifically truth, honour, courage, wisdom and beauty. There are many more virtues and they play a role, too, but these are the main ones that speak to me.

Look to the truth of the situation, the facts and the underlying reasons. Feel the emotion and recognize it for what it is. Recognize that you bring your own experience and prejudices to every situation. Appreciate them, but recognize that they shade the truth for you. Look beyond them.

Act always with honour. Consider what others such as your mother or your kids or your clients would think if they were to see you. We live in a transparent time. We don’t have the luxury of hiding any more. So act accordingly. Never say anything about a person you wouldn’t say to their face. Always be proud of your actions.

Doing the right thing takes courage. It may feel safer to give in to the easy path, but once the decision to do the right thing is made, you will experience a feeling of freedom, a feeling of strength and a feeling that the world is right. Courage isn’t about not feeling fear, it’s moving forward in the face of it. This is especially difficult when you believe that what you will say will hurt the other person. If you speak from a place of truth, honour, wisdom and love, they will know and appreciate what you have to tell them.

Wisdom is about using the lessons of the past and of the people around you and applying them to the current situation. It takes time and thought to access those lessons. But once accessed they are available for you from then on.

Yes, beauty. Here’s what Buckminster Fuller has to say about beauty, “When I’m working on a problem, I never think about beauty. I think only how to solve the problem. But when I have finished, if the solution is not beautiful, I know it is wrong.” There is symmetry, an ease, a trueness when you do the right thing that can only be characterized as beauty.

Have there been times when you followed the virtues despite being tough and it worked out well for you? Have there been times when you wished you had? What are your favourite virtues?

December 2, 2010 at 9:12 pm Leave a comment

More of the Best

KD Lang’s Juno Awards performance in Winnipeg. She has an awesome voice. Thanks to Carrie and Danielle once again for pointing this out.

March 23, 2008 at 10:51 am Leave a comment


The Three Success Factors

I have worked closely with 100’s of business owners and I have seen too many struggle. I have seen what works and what doesn't.

It takes 3 things to succeed:
1. Hard work - and I know you do that already.
2. Knowledge - domain knowledge: you've got that and continue to learn; and business knowledge: this is where everyone focuses and it's easy to find
3. Mindset - This is the killer app. This is what makes or breaks small business owners.

We work on Mindset here at the Business Owners Success Club: how you think about yourself and your business.

When you focus on a business that gives you what you need to live a Good Life and gives others what they need to solve a problem, everything else falls into place and you have a successful business.

Using that as a framework we work on one aspect of business every month. February is "Your Place in Your Community" month.

In March we will open the doors to our online community. Stay Tuned.

Sign up here to play along.

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