Delivering Happiness: a path to profits, passion and purpose

July 19, 2010 at 11:59 am 2 comments

By Tony Hsieh

If you have a business, are interested in happiness, or like to read well written and entertaining books, then you should read this book.  It feels like Tony is sitting in a bar with you and telling you a couple of great stories in answer to your questions.

He makes it sound so easy; I mean that in a good way.

The book is divided into 3 sections.  Profits is about the early years and Tony’s first forays into entrepreneurship with the attendant lessons.

Profits and Passion is about the growth of Zappos.  He tells the stories of growing pains and problems.  The biggest lesson he demonstrates is to face the problems squarely and do the work until they are fixed the way you want them to be.

Profits, Passion and Purpose is about the maturity of the company.  It’s the story of a business making the transition from start up to growth.  He talks about the importance of Zappos’ culture and values in their ability to make it to a $!B company.

I read this book over one weekend.  I hit the pause button on another book to do it and I’m really glad.  I am taking my current business up a notch by opening a second office and hiring more staff.  I am opening a second business that is a service business needing a staff and strategic alliances with other local businesses.  This book couldn’t have come at a better time for me.


Entry filed under: 2. Develop Strong Teams, Book Report. Tags: , , .

Tell Your Story Dark Side of the Lens Life Philosophy

2 Comments Add your own

  • 1. Mathew Welsh  |  August 3, 2010 at 12:38 pm

    Sounds like a great book. There are so many business books out there, and as a small business operator myself, it’s hard to know which ones deserve one’s time.

    I recommend as well, by Jim Collins, “Good to Great: Why some companies make the leap and others don’t”

    It deals mainly with larger companies, but the lessons apply to small as well.

    An interesting point I got from that one is: Hire great people, then see where it takes you. Just made a great hire, and so far so good…

  • 2. Frances Schagen  |  August 3, 2010 at 1:09 pm

    That’s a great lesson. Good people are hard to find and they are like gold when you get them. Good Luck and if there is any way I can help you, let me know.


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The Three Success Factors

I have worked closely with 100’s of business owners and I have seen too many struggle. I have seen what works and what doesn't.

It takes 3 things to succeed:
1. Hard work - and I know you do that already.
2. Knowledge - domain knowledge: you've got that and continue to learn; and business knowledge: this is where everyone focuses and it's easy to find
3. Mindset - This is the killer app. This is what makes or breaks small business owners.

We work on Mindset here at the Business Owners Success Club: how you think about yourself and your business.

When you focus on a business that gives you what you need to live a Good Life and gives others what they need to solve a problem, everything else falls into place and you have a successful business.

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